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Finding the Right T1 Provider
Tips to not getting stuck in a long term contract with the wrong T1 Provider for you
Telecommunications contracts can be much like a marriage and as we all know there are good and bad marriages. The fact is, when you enter into a telecommunications contract with a T1 provider for reasonalble amount of bandwidth or voice service you will have to enter into a long term contract. Telecommunications contracts for T1's and T3's typically range from 1 years to 3 years. Anything longer than a 3 year contract is usually only seen in very large applicatons like OC3 and OC12 or complex frame relay connections with many nodes. While the term of the contract will not be a problem if you have the right provider, the contract could prove extrememly burdomsome with the wrong provider.
Remeber that the t1 provider you select will be your partner for quite some time so take caution in your decision. The worst part of being with a bad provider is the fact that it will affect your business. Dropped calls or an internet connection that goes down can be disastrous to a business. We found that the larger companies like AT&T and Sprint will release companies from long term contracts it if is shown that the voice or data T1 service was faulty on a regular basis, however the release from such a contract will not help recoup the damages of the lost calls and e-mails from the poor service. When shopping for a T1 provider we suggest using a broker and asking for referals from current customers to give you an indication of what you can expect.
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Written by - Patrick Oborn, Founder - Advanced Communication Techniques
October 8, 2008
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